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Sure Travel Blog & News

Slipper Day at Sure Lloyds Travel

Making a toast to Slipper Day and having some fun at Sure Lloyds Travel are Fezile, Tracy, Thandi, Nicolene, Debbie, Inna and Refilwe


Chinese Visa issue!

I had a similar issue with this RED stamp. Applied in Cape Town in good time for departure on the 17th and after a very exasperating time between my client, our visa agency and myself his passport was shipped off to Johannesburg for emergency issue in the end at great extra cost! The passport eventually arrived back on the 16th - just in time.  The RED stamp, signature and copies of ID etc are absolutely essential so tread carefully when applying for a Business visa. We live in very stressful times and communication not always the greatest, so please share your latest run-in's with all of us.  Thank you......

New Regulation for Chineese Business Visas

Just to alert you to the fact that since the Chinese  have farmed out the visa process they are becoming extremely difficult with the documents they require to issue a visa.  The invitation letter has to now bear a red rubber stamp, and they also want a copy of the Chinese ID of the person signing the letter of invitation plus full passport details – full names, date of birth, date of issue and expiry.  I thought I was losing my mind and my client not impressed…. Client leaving on the 17th so it now has to go to Pretoria for 24 hour service….

Travelport Rapid re-price problem!

Just thought I’d mention that this could happen to any agent.  We had a client travelling in business class  on QR to NRT and he wanted to change some flights after departing RSA which we rapid repriced in Travelport.  His original business class ticket gave him 65kgs baggage, but when we reissued it dropped the baggage allowance to 40kgs which caused us no end of trouble and emails and phone calls and after much adu QR helped and they had to pay for the extra 25kgs from their budget. We were told the system read that he was travelling from Japan which only has a 40kg baggage allowance evidently…

Just may be worthwhile alerting agents to check the baggage etc before hitting the button!!!

Sure Glenwood - What a beautiful story

Click here to view this good deed done by Sure Glenwood Travel on Valentines day

sure 2 travel

In the cheer of the Festive holidays !

Sure Blakes Travel

Spot the Balloon Winners - Thank you Sure Travel for our lovely gift - From Mandy and Adri both a winner 

Trafalgar Incentive Winners

This years' annual Trafalgar incentive trip has been a hit. We ended up with 22 travel consultants who will get to experience Sicily the ‘Trafalgar’ way, and the cherry on top, will be our farewell dinner in the Sistine Chapel, in the Ethnological Museum!  Apart from the enjoyment that these attendees are going to experience, the educational aspect is going to be of incredible value to both them and their clients.
CONGRATULATIONS:
Theresa Veronica Hattingh           Sure Etnique Travel
Eloise Sadie Harri                              Sure Kudu Travel

Sure Viva Travel

Compliments received from one of our clients

"Dear Carla

Thank you so much for rapid response to my enquiry.  Thank you for
processing the refund to the account of Healthcare Christian Fellowship
International a.s.a.p.

May I add a note of sincere appreciation to David and others who showed such
solicitude in handling the re-routing of Dr. Martine Ranivontsoary's travel
to Madagascar owing to the unfortunate plague in the country.  This is why
we return to VIVA Travels again and again  -  and will continue to patronize
such a worthy Travel Agency!"

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